1. Introduction
Phillip Himes ("I," "me," or "my"), a licensed Texas REALTOR® operating under EXP Realty, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard information when you visit philliphimes.com (the "Site") or communicate with me via phone, email, or text message (SMS/MMS).
By using the Site or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
2. Information I Collect
2.1 Information You Provide
I may collect the following personal information you voluntarily provide:
- Full name
- Email address
- Phone number (including mobile number for SMS/text communications)
- Physical address or location preferences
- Real estate needs, budget, and timeline
- Any other information you choose to provide in forms or messages
2.2 Automatically Collected Information
When you visit the Site, I may automatically collect:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on the Site
- Referring URLs
- Device type and operating system
3. How I Use Your Information
I use the information I collect to:
- Respond to your real estate inquiries and provide requested services
- Send you property listings, market updates, and relevant information
- Communicate with you via phone, email, and/or text message (SMS/MMS) — only when you have provided express written consent
- Send transactional messages related to your real estate transaction
- Improve and optimize the Site's content and functionality
- Comply with applicable laws and regulations
- Protect against fraud or unauthorized access
4. Text Message (SMS/MMS) Communications
4.1 Consent to Receive Text Messages
By providing your mobile phone number and checking the SMS consent checkbox on any form on this Site, you expressly consent to receive text messages (SMS/MMS) from Phillip Himes at the mobile number provided. These messages may include:
- Responses to your real estate inquiries
- Property listings and market updates you have requested
- Appointment reminders and follow-up messages
- Transactional information related to your real estate needs
- Promotional messages about real estate services (only with your express consent)
4.2 Message Frequency
Message frequency varies based on your activity and the nature of our communication. You may receive up to 10 messages per month. Standard message and data rates may apply.
4.3 How to Opt Out
You can opt out of SMS communications at any time by:
- Replying STOP to any text message I send you
- Texting STOP to (832) 536-1016
- Contacting me at phil@philliphimes.com and requesting removal
After opting out, you will receive one final confirmation message. No further SMS messages will be sent unless you re-subscribe.
4.4 Help
For help, text HELP to (832) 536-1016 or contact me at phil@philliphimes.com or (832) 536-1016.
4.5 No Sharing of Mobile Numbers
Mobile phone numbers provided for SMS communications will not be shared with third parties for marketing purposes. They will only be used to communicate with you directly as described in this policy.
5. Sharing Your Information
I do not sell your personal information. I may share your information with:
- EXP Realty — as my sponsoring broker, as required for real estate transactions
- Service Providers — third-party vendors who assist in operating my business (e.g., CRM software, email platforms, IDX providers), bound by confidentiality agreements
- Other Real Estate Professionals — with your permission, such as lenders, title companies, or inspectors involved in your transaction
- Legal Requirements — when required by law, court order, or government authority
6. Data Retention
I retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, I will delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information I hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications (email, SMS, phone)
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact me at phil@philliphimes.com.
8. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to enhance your experience, analyze traffic, and improve the Site. You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.
9. Third-Party Links
The Site may contain links to third-party websites, including IDX property search portals and real estate platforms. I am not responsible for the privacy practices of those sites. Please review their privacy policies independently.
10. Children's Privacy
The Site is not directed to individuals under the age of 18. I do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact me immediately.
11. Security
I implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and I cannot guarantee absolute security.
12. Changes to This Policy
I may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Information
For questions or concerns about this Privacy Policy, please contact:
- Name: Phillip Himes
- Brokerage: EXP Realty
- Email: phil@philliphimes.com
- Phone: (832) 536-1016
- Website: philliphimes.com
- Location: League City, TX